Your privacy is our priority. This policy clearly explains how dfbocai collects, uses, stores, and protects your personal information when you use our platform. Please read it carefully before registering or using any dfbocai services.
Dfbocai invests seriously in best-in-class technology and procedures to ensure your personal information is always protected.
All data transmitted between your device and dfbocai servers is protected with 256-bit SSL encryption — the same standard used by leading financial institutions and banks worldwide.
Dfbocai member personal data is stored on secure servers with strict access controls. Only authorised personnel may access member information, and all access is logged for audit purposes.
Dfbocai members have the full right to access, correct, or request the deletion of their personal data. dfbocai facilitates this process through always-available customer support channels.
Dfbocai has never and will never sell members' personal information to third parties for marketing purposes. Your data belongs to you — we only use it for the purposes stated in this policy.
In the event of any security incident affecting member data, dfbocai is committed to notifying affected members within the timeframe required by applicable data protection laws.
Dfbocai operates in compliance with Malaysia's Personal Data Protection Act (PDPA) and applicable international privacy regulations, ensuring your rights as a user are always respected.
Important Note: This Privacy Policy describes dfbocai's data collection and usage practices. By registering an account or using the dfbocai platform, you agree to this Privacy Policy. Please read it carefully and contact us if you have any questions.
Dfbocai collects your personal information for legitimate purposes to enable us to provide you with a quality, secure, and personalised service. The information we collect falls into three main categories:
When you register an account, make a deposit, submit a withdrawal request, or contact dfbocai customer support, you provide information such as:
When you browse or use the dfbocai platform, our systems automatically record certain technical information required to ensure the platform's security and functionality, including:
Dfbocai may receive information from payment service providers such as FPX, TNG eWallet, GrabPay, and DuitNow for transaction verification and fraud prevention purposes. This information is used solely to securely process your financial transactions.
Data Minimisation Principle: dfbocai only collects information that is genuinely necessary to provide services to you. We do not collect excessive or irrelevant information beyond the stated purposes.
The personal information dfbocai collects is used for clear, lawful, and transparent purposes. Below is a detailed breakdown of how your data is used:
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Account management & registration | Name, email, phone number, IC | Contract fulfilment |
| Deposit & withdrawal processing | Bank/eWallet details, IC, name | Contract fulfilment |
| Identity verification (KYC) | ID card, selfie, supporting documents | Legal obligations |
| Fraud prevention & security | IP, device, transaction history | Legitimate interests |
| Customer support | Email, name, account history | Contract fulfilment |
| Promotional communications | Email, phone number | Your consent |
| Platform improvement | Anonymised usage data | Legitimate interests |
Marketing Communications: dfbocai sends promotional information and exclusive offers via email and SMS. You may opt out of marketing communications at any time by contacting our support team or using the unsubscribe link in the relevant email.
Dfbocai does not sell, rent, or disclose members' personal information to third parties for their own commercial or marketing purposes. However, there are limited situations where we may need to share your information:
Dfbocai works with integrated third-party service providers that assist us in operating the platform, including payment gateway providers, identity verification service providers, and technology infrastructure providers. All such providers are required to comply with dfbocai's data security standards and are prohibited from using your information for any other purpose.
Dfbocai will disclose members' personal information to the relevant authorities when required by law, court order, or official investigations related to illegal activity, fraud, or money laundering. Such disclosures are unavoidable legal obligations.
If dfbocai is involved in a merger, acquisition, or sale of business assets, member information may be transferred as part of those business assets. dfbocai will notify members of any ownership changes that affect their personal data.
Our Guarantee: In all of the above circumstances, dfbocai ensures that recipient parties are obligated to comply with privacy and security standards equivalent to dfbocai's own Privacy Policy.
Dfbocai uses a comprehensive combination of technology, procedures, and internal policies to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
Shared Responsibility: While dfbocai takes all reasonable steps to protect your data, account security also depends on you. Make sure you use a strong password, do not share your login credentials, and log out after every session — especially on shared devices.
Dfbocai uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how members use our platform.
You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality and security of the dfbocai platform. For more information on managing cookies in your browser, please refer to your browser's help documentation.
In accordance with applicable personal data protection laws, you as a dfbocai member have the following rights regarding your personal data:
You have the right to request and obtain a copy of the personal information dfbocai holds about you at any time.
You have the right to request correction of any inaccurate or incomplete personal information held in dfbocai's records.
You may request the deletion of your personal data, subject to specific legal data retention obligations.
You have the right to object to the processing of your data for direct marketing purposes or on the basis of dfbocai's legitimate interests.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
You may request that dfbocai restrict the processing of your data under certain circumstances, such as during a dispute over data accuracy.
How to Exercise Your Rights: To exercise any of the rights above, contact the dfbocai customer support team via live chat or email. dfbocai will respond to your request within 30 business days.
Dfbocai retains members' personal information for as long as your account is active or as long as necessary to provide services to you. After account closure, dfbocai will retain your data for the period required by anti-money laundering laws and applicable financial regulations, typically five (5) to seven (7) years.
Once the mandatory retention period has expired, dfbocai will securely delete or anonymise your personal data so that it can no longer be linked to you as an individual.
Why We Need to Retain Data: Data retention obligations for specified periods are unavoidable legal requirements, particularly concerning financial transaction records and identity verification for anti-money laundering purposes.
The dfbocai platform is strictly for individuals aged 18 and above. dfbocai does not knowingly collect personal information from anyone under the age of 18. If dfbocai discovers that a minor's personal information has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account.
If you believe your child or a minor has registered a dfbocai account, please contact our support team immediately so that the appropriate action can be taken.
Dfbocai reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology used, legal requirements, or other relevant reasons.
When we make significant changes to this policy, dfbocai will:
Continued use of the dfbocai platform after policy changes take effect constitutes acceptance of the updated privacy policy. We recommend reviewing this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how dfbocai handles your personal data, our privacy team is ready to assist you.
Dfbocai is committed to responding to all privacy-related enquiries within 3 business days. For requests involving data subject rights, the response period is up to 30 business days as required by law.
dfbocai's commitment: Privacy is more than a legal obligation for us — it is a core value of dfbocai. We are committed to being more transparent, more secure, and more responsible in handling the trust you place in us.
Register a dfbocai account today and enjoy a safe, transparent, and entertaining gaming experience. Your privacy is our priority at all times.
For users aged 18 and above only. Please play responsibly.